Welcome to your 2365 210 Communicating with others on site
1.
When dealing with a customer who is speaking English but it is their second language, what should you do?
2.
Maternity rights are covered under which of the following Acts?
3.
Lack of cooperation with other trades and contractors during an electrical installation could lead to?
4.
Which of the following tradespeople would normally grout the bathroom?
5.
Probably the most efficient and fastest means of communicating technical information would be by?
6.
When preparing an estimate the main cost considerations are?
7.
Which of the following diagrams would you not use to work on a new installation?
8.
The document that requests payment is called?
9.
What is the key role of a health and safety officer?
10.
When installing an appliance, which document would you reference for the installation instructions?
11.
If a customer has a special learning difficulties which one of the following should you do?
12.
What of the following is the term used to describe a situation where an employee resigns because an employer is bullying them?
13.
The person required to check the quality of the site materials and equipment against the specification and drawings is:
14.
A room measures 4.25 metres long, what would it measure on a drawing scaled at 1:20?
15.
Care of personal protective equipment (PPE) is the responsibility of the?
16.
Access to goods and services is covered under which of the following Acts?
17.
On a set or plans for a domestic rewire, a rectangle is used as a symbol to denote a?
18.
Which one of the following jobs would a structural engineer carry out?
19.
The main purpose of the works programme is to?
20.
What is the process where people in a meeting discuss items and come to an agreement?
By Neil